Privacy Policy

At ZestiPet, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our site, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

1.1 Personal Information

When you make a purchase from our store, we collect the personal information you provide, such as:

  • Name

  • Email address

  • Shipping and billing address

  • Payment information (e.g. credit card, PayPal)

  • Phone number

1.2 Automatically Collected Information

When you browse our site, we automatically collect certain data about your device, including:

  • IP address

  • Browser type

  • Time zone

  • Cookies and tracking data

We use this data to improve your browsing experience and ensure website functionality and security.

2. How We Use Your Information

We may use the information collected for the following purposes:

2.1 To Process Transactions

To fulfill orders, process payments, and arrange deliveries.

2.2 To Communicate With You

We may send order confirmations, shipping updates, and promotional emails (if you opted in). You can opt out anytime by clicking the unsubscribe link in the email.

2.3 To Improve Our Services

We analyze aggregated usage data to improve our website, customer experience, and product offerings.

2.4 For Security and Fraud Prevention

We use technical data like your IP address to detect suspicious activity and protect your account.

3. How We Protect Your Information

We implement reasonable security measures and follow industry best practices to protect your data:

3.1 Encryption

Sensitive data, such as payment information, is encrypted using Secure Socket Layer (SSL) technology.

3.2 Secure Data Storage

Your information is stored on secure servers with restricted access.

⚠️ Note: While we strive to protect your data, no internet transmission or storage method is 100% secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal data. However, we may share it with trusted third parties in the following situations:

4.1 Service Providers

Companies assisting with order fulfillment, payment processing, or website hosting may access your data strictly for service-related purposes.

4.2 Legal Requirements

We may disclose your information if required by law or if you violate our Terms of Service.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your browser and preferences

  • Analyze site traffic and performance

You may disable cookies via your browser settings, though some site features may be affected.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data in certain circumstances

  • Opt out of marketing emails

To exercise these rights, please contact us at support@ZestiPet.com.

7. Third-Party Services

Certain third-party providers (e.g. payment gateways) may have their own privacy policies regarding the data we share with them. We recommend reviewing their policies for more information.

8. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page. If significant changes occur, we will notify you via email or with a prominent notice on our site.

9. Contact Us

If you have any questions about this Privacy Policy or how we manage your personal information, please contact us:

πŸ“§ Email: support@ZestiPet.com